At Acubex Education, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share and safeguard your information when you use our website or services.

Information We Collect

When you contact or use Acubex Education’s services, we may collect information necessary to assist with your study-abroad journey, including:

• Name, phone number, email address and contact details
• Date of birth, nationality and identification information
• Academic qualifications, transcripts and certificates
• Passport and visa-related information
• English-language test results
• Employment and professional information
• Financial or other supporting documents where required
• University, course and study-destination preferences
• Information submitted through our website, forms, events, social media or counselling sessions

We only seek information that is reasonably necessary to provide our services.

How We Use Your Information

Your information may be used to:

• Provide education counselling and eligibility assessments
• Recommend suitable universities, courses and study destinations
• Process university and college applications
• Assist with scholarships, admissions and visa documentation
• Communicate application updates and important deadlines
• Register you for counselling sessions, seminars and education events
• Improve our services and website experience
• Send relevant study-abroad updates and promotional communications

Sharing Your Information

Where necessary to provide our services, relevant information may be shared with universities, colleges, education partners, application platforms, service providers and appropriate government or visa-related authorities.

Because we support international education applications, your information may be transferred to organisations located outside Bangladesh.

Acubex Education does not sell or rent your personal information to third parties for their independent commercial use.

Data Protection

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Access to student information is limited to authorised personnel and relevant service providers where necessary. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for our services, administrative requirements and applicable legal obligations.

Website, Cookies & Analytics

Our website may use cookies and analytics or advertising technologies to understand website traffic, improve user experience and measure the effectiveness of our digital campaigns.

These technologies may collect information such as browser or device type, pages visited, approximate location, traffic source and website interactions.

You can manage or disable cookies through your browser settings.

Marketing Communications

We may contact you with relevant information about universities, scholarships, intakes, events, application opportunities and Acubex Education services.

You may request to stop receiving promotional communications at any time. Communications necessary for an active application or requested service may still be sent.

Your Information & Your Rights

You may contact us to request access to, update or correct personal information we hold about you.

If your information changes or you believe our records are inaccurate, please let us know so we can update them where appropriate.

Third-Party Services

Our website or communications may contain links to universities, government websites, application platforms or other third-party services. Their privacy practices are governed by their own policies, and Acubex Education is not responsible for independently operated third-party websites.

Changes to This Policy

We may update this Privacy Policy when our services, technology or applicable requirements change. The latest version will be published on our website.

Contact Us

For questions or concerns regarding your personal information or this Privacy Policy, please contact:

Acubex Education
Chattogram, Bangladesh
Website: www.acubexeducation.com
Email: enquiry@acubexeducation.com
Phone: 8801835-474840

Your information. Your trust. Our responsibility.